Commercial Support and Services

GOfax.IP is handmade in the GONICUS.Labs. GONICUS is a German open-source company with more than 16 years of experience on Linux and open-source solutions, which offers commercial support and services for enterprises and mission critical systems.

Support

Our support-agreements are based on individual contracts fitting specific needs. Based on SLO our support is available during normal office work hours e.g. 8x5 and is up to 24x7. We offer a response time from 8 up to 1 hour. For an individual offer of our support-agreement please get in touch with us.

Maintenance

In order to keep the right performance of your system for your business we also offer customized maintenance. Our services include regular health- and performance-checks improvements. Please get in touch with us for an offer.

Consulting and Customizing

No matter if you are a current or a new user, we provide different consulting services to maximize your experience of GOfax.IP. Among our broad service portfolio, we offer a requirement and infrastructure check before the deployment of GOfax.IP. We customize GOfax.IP to meet your business needs. Just get in touch with us.